This statement covers the services provided by the Hoopers website: www.hoopers.co.uk.
The purpose of this statement is to inform users of the Hoopers website about the information that is collected from them when they visit this site, how this information is used, if it is disclosed and the ways in which we protect users' privacy.
The Data Protection Act 1998 establishes rights for individuals whose personal data is processed by a third party. Any organisation which processes information about living individuals is a data controller for the purposes of the Act. Hoopers is required by the Act to ensure that individual data subjects are aware of how their personal data may be used, the purpose/purposes for processing that data and to whom, if anybody, that data may be disclosed.
If you send an enquiry by e-mail to either a specific contact or a general enquiry, we will only use your personal details obtained from your enquiry to respond to your query. If you submit a general enquiry we will retain your contact details for the sole purpose of helping us to improve the quality of our services.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. These pieces of information are used to improve services for you through, for example: enabling a service to recognise your device so you don't have to give the same information several times during one task. You can manage these small files yourself, for further details on cookies please refer to the HTTP Cookie at Wikipedia.
Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage, e.g. website statistics. This to ensure that the service is available when you want it and fast.
Name: ASPSESSIONID followed by 9 random characters
Description: This is a session cookie which keeps ASP session id.
Expires: this cookie is deleted when the browser is closed.
For further details on the cookies set by Microsoft Active Server Page (ASP), please refer to the Microsoft Active Server Page Wikipedia page.
Description: used to distinguish users.
Expires: 2 years
Description: Used to throttle request rate.
Expires: 10 minutes
For further details on the cookies set by Google Analytics, please refer to the Google Code website.
As a data subject, you have various rights under the Act, including a right of access to any personal data being held about you by Hoopers as data controller. Hoopers will supply you with details of personal data we are holding about you if you submit a subject access request.